Privacy Policy

Last Updated: April 3, 2025

1. INTRODUCTION

We.Rate.Hotels (“we”, “our”, or “weratehotels.com”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website.

Please read this policy carefully. By accessing and using weratehotels.com, you agree to the terms described in this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following types of personal information:

  • Contact information (such as name, email address, phone number)
  • Account information (username, password)
  • Travel and accommodation preferences
  • Location data (when you allow it)

2.2 Non-Personal Identifying Information

We also collect:

  • Browser and device data
  • Session data (IP address, access time, pages viewed)
  • Usage data (website interactions, search history)
  • Information from cookies and similar tracking technologies

2.3 Third-Party Review Data

We aggregate hotel reviews from platforms such as Google, Booking.com, TripAdvisor, and other public sources. These reviews typically do not contain personally identifiable information.

3. HOW WE COLLECT INFORMATION

We collect your information through:

  • Direct interactions (when you register, submit forms, contact us)
  • Automated technologies (cookies, web beacons, tracking technologies)
  • APIs and public data sources (to aggregate reviews from other platforms)
  • Third-party partners (such as analytics and advertising services)

4. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide, maintain, and improve our services
  • Process searches and provide hotel recommendations tailored to your needs
  • Personalize your experience on our website
  • Analyze usage patterns and improve our AI algorithms
  • Send updates, news, and marketing information (if you’ve opted in)
  • Detect, prevent, and address technical or security issues
  • Comply with our legal obligations

5. SHARING AND DISCLOSURE OF INFORMATION

We may share your information with:

5.1 Business Partners

  • Affiliate partners (such as Booking.com) when you click on our affiliate marketing links
  • Third-party service providers that support our operations

5.2 For Legal Purposes

  • To comply with laws, regulations, or legal process
  • To protect our rights, property, or safety, our users, or the public

5.3 With Your Consent

  • In other cases when we have your explicit consent

We do not sell your personal information to third parties.

6. COOKIES AND SIMILAR TECHNOLOGIES

6.1 Cookies We Use

We use the following types of cookies:

  • Essential cookies: to operate the website
  • Analytics/performance cookies: to understand how users interact with the website
  • Functionality cookies: to remember your preferences
  • Targeting cookies: to deliver relevant advertisements

6.2 Your Cookie Controls

Most browsers allow you to control cookies through your browser settings. However, if you decline cookies, some features of our website may not function properly.

7. DATA SECURITY

We implement reasonable security measures to protect your personal information, including encryption, firewalls, and other technical and organizational security measures. However, no method of Internet transmission is completely secure, and we cannot guarantee absolute security.

8. DATA STORAGE AND INTERNATIONAL TRANSFERS

Your information may be stored and processed in any country where we or our partners, affiliates, and service providers maintain facilities. By using our services, you consent to the transfer of your information outside of your country/region.

9. YOUR RIGHTS

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to access and receive a copy of your data
  • Right to request correction or updating of inaccurate data
  • Right to request deletion of your data
  • Right to restrict or object to the processing of your data
  • Right to data portability (receive data in a structured format)
  • Right to withdraw your consent
  • Right to complain to a data protection authority

To exercise any of these rights, please contact us using the contact information below.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending a notification email. We encourage you to review this policy periodically.

11. CHILDREN’S INFORMATION

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: contact@weratehotels.com
  • Address: To 37, Cum 6, Phu Thuong, Tay Ho, Ha Noi, Vietnam
  • Contact Form: here

13. RESPONSIBILITY FOR EXTERNAL LINKS

Our website may contain links to third-party websites (including affiliate marketing links to Booking.com and other partners). This Privacy Policy does not apply to those third-party websites. We encourage you to read the privacy policy of any website you visit through links from our website.